Useful telephone numbers in England

Useful telephone numbers In England

HMRC Contacts for individuals & employees

National Insurance enquiries for individuals

Employee tax and National Insurance
Find out how your salary is taxed and how much you can earn before you start paying tax and National Insurance
National Insurance rates and thresholds
A quick link to previous, current and next year National Insurance rates and thresholds
National Insurance enquiries
For enquiries relating to:
- Class 1 National Insurance rates and thresholds
- Statutory Payments
- Age exception certificates (form CA4140) 
- Home Responsibilities Protection criteria / Parents and Carers Credits 
- Married Women's Reduced Rate Election 
- National Insurance statement requests
- Class 3 National Insurance enquiries

The helpline cannot provide customers with State Pension forecasts. State Pension forecast - learn more on Directgov web site by following the State Pension forecast link below.
Opening hours
8.00 am to 5.00 pm, Monday to Friday
Closed weekends and bank holidays
0845 302 1479
For customers who are deaf or hearing or speech impaired:
0845 915 3296 (Textphone)
A textphone allows you to type what you want to say rather than speaking into a mouthpiece. You can use a textphone instead of a voice telephone if you are deaf or have problems with your speech. It is not possible to speak to an adviser by phoning a textphone number.
State Pension forecast
Use the HM Revenue & Customs (HMRC) email service
Tell HMRC about a change of name or address
By submitting information to us directly by using special forms on our website your message is secure, but our email reply to you, which will be sent over the internet, is not. Information sent by email over the internet is not secure and is at risk of being intercepted and read by people other than those it was intended for. If our response to you contains any personal or confidential information we will only reply to you by letter or telephone. 

If you have any doubt about the authenticity of an email you receive which claims to have come from HMRC please do not follow any links within the email, disclose any personal details or respond to it. 

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