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Useful telephone numbers in England

Useful telephone numbers In England

HMRC Contacts for individuals & employees

Tax credits enquiries

Changes that might affect your tax credits
Why, when and how you need to report a change and what happens if you don't
How to work out income or working hours for your tax credits claim
Help with calculating your actual income if you give an estimate when you renewed your tax credits
Telephone
Tax Credits Helpline
For general information about tax credits
Opening hours
8.00 am to 8.00 pm, Monday to Friday 
8.00 am to 4.00 pm Saturday 
Closed Sundays, Christmas Day, Boxing Day and New Year's Day
0845 300 3900
For customers who are deaf or hearing or speech impaired:
0845 300 3909 (Textphone)
A textphone allows you to type what you want to say rather than speaking into a mouthpiece. You can use a textphone instead of a voice telephone if you are deaf or have problems with your speech. It is not possible to speak to an adviser by phoning a textphone number.
If you're calling from abroad please telephone:
+44 2890 538 192
When you contact us please have your National Insurance number to hand.

We are usually less busy between 8.00 am and 9.30 am and between 2.30 pm and 4.00 pm, so you may find that you get your call answered quicker if you call between these times. 

If you suspect someone of committing tax credit / benefit fraud you can report them online to the Department of Work and Pensions (DWP). Follow the link below to report a benefit thief.
Report a benefit thief online on the DWP website
Post
Tax credits written enquiries

Tax Credit Office
Preston
PR1 0SB
If you are writing to tell us about a change of circumstance, please mark your envelope 'change of circumstances'.


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