Useful telephone numbers in England

Useful telephone numbers In England

HMRC Contacts for individuals & employees

Child Benefit when your child is aged 16 or over
Information about Child Benefit if your child starts work or is doing further education or training
How to claim Child Benefit
To claim Child Benefit you need to fill in a claim form. You can get one online, plus other information about claiming
Child Benefit Helpline
General help and advice with your Child Benefit
Opening hours
8.00 am to 8.00 pm, Monday to Friday 
8.00 am to 4.00 pm Saturday 
Closed Sundays, Christmas Day, Boxing Day, and New Year's Day
0845 302 1444
For customers who are deaf or hearing or speech impaired:
0845 302 1474 (Textphone)
A textphone allows you to type what you want to say rather than speaking into a mouthpiece. You can use a textphone instead of a voice telephone if you are deaf or have problems with your speech. It is not possible to speak to an adviser by phoning a textphone number.
If you're calling from abroad please telephone:
+44 161 210 3086
We can't give advice on any benefits other than Child Benefit. We can only give you specific information about someone else's claim if they have previously authorised you to act on their behalf.
Use the HM Revenue & Customs email service
Let us know about changes online that may affect your Child Benefit
Send us your Child Benefit query online
By submitting information to us directly by using special forms on our website your message is secure, but our email reply to you, which will be sent over the internet, is not. Information sent by email over the internet is not secure and is at risk of being intercepted and read by people other than those it was intended for. If our response to you contains any personal or confidential information we will only reply to you by letter or telephone. 

If you have any doubt about the authenticity of an email you receive which claims to have come from HMRC please do not follow any links within the email, disclose any personal details or respond to it. 

You can write to us at the following address:

Child Benefit Office
PO Box 1
Newcastle Upon Tyne
NE88 1AA

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