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Useful telephone numbers in England

Useful telephone numbers In England

Water operators Contact Details

South East Water

Contact Details
South East Water Limited
Snodland
Kent
ME6 5AH

Contact Information
Fax01634 242 764
Emailwww.southeastwater.co.uk/contact
Customer Services0845 301 0845
24 Hour Emergency Line0845 602 1724
Leak Alert Line0800 028 3399
Customer services are open from 8am – 7pm on Monday to Friday and 8am – 1pm on Saturday.

General Information
South East Water merged with Mid Kent Water in December 2007 to bring together two key water companies in the South East of England into one company. The company is owned by Hastings Diversified Utilities Fund (HDF) and the unlisted Utilities Trust of Australia (UTA). HDF invests in utility infrastructure assets and has over 6,000 investors. UTA is an open-ended trust owned, in the main, by a number of Australian superannuation funds. Both HDF and UTA are managed by Hastings Fund Management Limited.

South East Water supply 5,657 square km across areas of Kent, Hampshire, Berkshire, Sussex and Surrey with 565 million litres of water every day. 2.1 million people are supplied by South East Water via more than 14,500km of water mains.

Special Services
Bills available in Braille, audio tape or large print.
Nominee scheme available.
Password scheme for vulnerable customers.
Special tariffs for certain customers in receipt of qualifying benefits and who meet certain criteria.


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