Useful telephone numbers in England

Useful telephone numbers In England

Water operators Contact Details

Cambridge Water

Contact Details
Cambridge Water
90 Fulbourn Road

Contact Information
Customer Service & General Enquiries01223 706 050Email
Requests for Information01223 706 050
Meter Installation queries01223 706 060
Free leak hotline0800 316 7676
Cambridge Water minicom01223 403098
Fax01223 214052

General Information
Cambridge Water was first established as The Cambridge and Town Waterworks, a company set up to supply fresh water to the town and University in 1853. The company gradually extended the area it supplied locally and by 1963 was responsible for supplying the five local authorities and two bulk supply joint water boards. In 1996 the company was re-registered as Cambridge Water PLC and the group is today owned by Cheung Kong Infrastructure Holdings Ltd.

Cambridge Water supplies water to customers in an area of 453 square miles in South Cambridgeshire. An average of nearly 75 million litres of drinking water is supplied to 293,350 customers.

Water Only company. Sewerage services are supplied by Anglian Water.
Cambridge is generally a hard water area. More information is available direct from Cambridge Water.
Water tests in 2009 showed that 100% of samples complied with water quality regulations.

Company Services
Cambridge water offers a high level of customer service.
They operate a Guaranteed Standards Scheme which includes paying compensation if appointments are not met, if queries are not answered and complaints are not dealt with.

Special Service

Register of customers with special needs.
Password system for home visits.
Bills available in large print and Braille.
Bills can be read over the phone or sent to a nominated friend or relative.
Water meter can be moved to easier location for customers with disabilities to access.

To View more Useful telephone numbers in England Click Here