Useful telephone numbers in England

Useful telephone numbers In England

HMRC Contacts for businesses & corporations

Pension scheme enquiries

Pension Schemes Services Helpline
Enquiries from pension scheme administrators and pension providers relating to the taxation and operational aspects of pension schemes
Opening hours
9.00 am to 5.00 pm, Monday to Friday
Closed weekends and bank holidays
0845 600 2622

Please be aware that this service is not suitable for complex questions. There is a limit of 2000 characters. 

By submitting information to us directly by using special forms on our website your message is secure, but our email reply to you, which will be sent over the internet, is not. Information sent by email over the internet is not secure and is at risk of being intercepted and read by people other than those it was intended for. If our response to you contains any personal or confidential information we will only reply to you by letter or telephone. 

If you have any doubt about the authenticity of an email you receive which claims to have come from HMRC please do not follow any links within the email

Pensions Helpline - Contracted Out

Contracted Out Pensions Helpline
Advice and assistance for pension providers and pension scheme administrators regarding occupational pensions, personal pensions and stakeholder pensions
Opening hours
8.30 am to 5.00 pm, Monday to Friday
Closed weekends and bank holidays
08459 150 150
For customers who are deaf or hearing or speech impaired:
0845 915 3296 (Textphone)
A textphone allows you to type what you want to say rather than speaking into a mouthpiece. You can use a textphone instead of a voice telephone if you are deaf or have problems with your speech. It is not possible to speak to an adviser by phoning a textphone number.
We cannot offer advice or assistance with State Pension entitlement including State Earnings Related Pension Scheme, State Second Pension, entitlement to pension compensation, pension forecasts, provide guaranteed minimum pension figures over the telephone or offer personal financial advice.

If your query is about your individual National Insurance contributions or contracting-out of the Second State Pension please contact the National Insurance Helpline for individuals

Pension scheme forms and returns - Online Services Helpdesk

Online Services Helpdesk - pension schemes
If you need help and assistance filing pension scheme forms and returns online please call the Online Services Helpdesk
Opening hours
8.00 am to 8.00 pm, Monday to Friday 
8.00 am to 4.00 pm Saturday 
Closed Sundays, Christmas Day, Boxing Day and New Year’s Day
0845 60 55 999

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