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Useful telephone numbers in England

Useful telephone numbers In England

Ofcom

Ofcom Contact Centre 
Riverside House 
2a Southwark Bridge Road 
London SE1 9HA 
Phone: 0845 456 3000 
Fax: 0845 456 3333 
Website: www.ofcom.org.uk

Otelo

Office of the Telecommunications Ombudsman 
Wilderspool Park 
Warrington WA4 6HL 
Phone: 0845 050 1614 
Fax: 0845 050 1615 
E-mail: enquiries@otelo.org.uk

Independent Committee for the Supervision of Telephone Information Services (ICSTIS)

ICSTIS deals with complaints about premium rate services. 
Fourth Floor 
Clove Building 
4 Maguire Street 
London SE1 2NQ 
Phone: 0800 500 212 
Fax: 020 7940 7456 
E-mail: secretariat@icstis.org.uk 
Website: www.icstis.org.uk

Citizens’ Advice Bureau

Please contact your local office. Visit www.citizensadvice.org.uk

Trading Standards

Please contact your local Trading Standards Office. Visit www.tradingstandards.gov.uk

Telephone Preference Service (TPS)

The TPS will register your number to stop you receiving unwanted marketing calls. 
DMA House 
70 Margaret Street 
London W1W 8SS 
Phone: 0845 070 0707 
E-mail: tps@dma.org.uk 
Website: www.tpsonline.org.uk

Office of the Information Commissioner (OIC)

The OIC assesses when someone has broken the Data Protection Act and will also give you advice if you are concerned about how your personal information is processed. 
Wycliffe House 
Water Lane, Wilmslow 
Cheshire SK9 5AF 
Phone: 01625 545745 
E-mail: data@dataprotection.gov.uk 
Website: www.informationcommissioner.gov.uk

If you’re having financial difficulties and would like to discuss or receive advice from an independent authority, you can contact the following organisations.

National Debtline

The Arch 
48–52 Floodgate Street 
Birmingham B5 5SL 
Freephone: 0808 808 4000 
Website: www.nationaldebtline.co.uk 

NACAB (The National Association of Citizens' Advice Bureau) 
Myddelton House 
115–123 Pentonville Road 
London N1 9LZ 
Website: www.nacab.org.uk 
For local addresses and phone numbers, check your local phone book. 

FSA (The Financial Services Authority) 
The FSA is an independent body that regulates the financial services industry in the UK. 
25 The North Colonnade 
Canary Wharf 
London E14 5HS 
Consumer helpline: 0845 606 1234 
Website: www.fsa.gov.uk 

Age Concern England 
Age Concern England has a network of local advice centres for older people. Phone: 0800 00 9966



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